How Does Home Delivery of Ashes Work?
After simple cremation and the organization of home delivery of ashes, our team will contact you to schedule a date for the ash delivery. The day before the appointment, we will confirm a precise time slot for our employee’s arrival, so you know exactly when to expect their visit.
On the scheduled day, a member of Azur Funeral Services will arrive at your home, discreetly and respectfully. They will first take a few minutes to introduce themselves, verify basic information, and ensure you are comfortable. They will explain the documentation (contracts, forms, important information), answer your questions and guide you step-by-step, without rushing you.
If necessary, they can also process payment if it has not already been completed before delivery, clearly explaining the amounts and included services. Once everything is settled, they will carefully hand you the urn containing the ashes, and can provide guidance on possible next steps (cemetery, ritual, scattering, etc.), according to your wishes.
The objective of home delivery of ashes is simple: to allow you to receive the urn at home, in peace, with human support and clear explanations at each step. If you still have questions after the visit, you can always contact us again.
Attending the Cremation: An Option Upon Request
Some families feel the need to witness or attend the cremation to better understand what is happening. Upon request, it is generally possible to arrange attendance at certain stages, according to the rules of the chosen crematorium and availability.
As this option requires more coordination and the use of specific facilities, additional fees apply. These vary depending on the region and the crematorium, but our team will always clearly explain the costs before you make a decision. Do not hesitate to discuss this with us from the first call so we can verify what is realistic in your situation.
Retrieving Ashes at the Funeral Home: another Possibility
If you prefer to travel, it is also possible, in some cases, to retrieve the ashes at the funeral home or a designated service point. Again, an appointment is necessary, and fees may apply for the management and delivery of the urn on-site.
This option may be suitable if:
- you wish to combine the urn delivery with an in-person meeting with a member of our team;
- you are already in the area for other administrative procedures;
- you have a specific ritual in mind (for example, going directly to the cemetery or to a loved one’s home).
After Delivery: What Can You Do with the Ashes?
Once the urn is delivered as part of the home delivery of ashes, several choices are available to you: burial in a cemetery, placement in a columbarium, home keeping, sharing among loved ones, or a symbolic ritual according to your values and beliefs. Each option comes with its own practical, financial, and sometimes legal considerations.
We can direct you to reliable resources, such as public legal information guides (such as Éducaloi), to better understand the rules surrounding the disposition of ashes in Quebec. And if you are considering pre-arranged funeral services to spare your loved ones these kinds of decisions, speak to our team: we can explain the main points of our approach and guide you to the right information.
A Simple, Economical, and Transparent Model
Our entire model is based on simple cremation with à la carte options. Specifically, this means:
- no funeral home, no viewing, no rigid package imposed;
- you choose the elements that matter to you (urn, memorial jewelry, celebration elsewhere, etc.);
- you benefit from one of the lowest cremation prices in Quebec, while maintaining human support.
Home delivery of ashes fits into this logic: less heavy structure, more concrete services, adapted to your reality. To better understand our way of working, you can also consult our section on our simple cremation services.
Which Option is Best for You?
There is no right or wrong way to proceed. The best option is the one that respects:
- your budget;
- your values and beliefs;
- your physical limitations (travel, health, fatigue);
- what the deceased person would have wished.
Whether you opt for home delivery of ashes, attendance at cremation, or retrieval at the funeral home, our role at Azur Funeral Services is to clearly explain the options, the applicable fees, and to support you, without pressure, in this important choice.
Conclusion
Ultimately, home delivery of ashes, possible assistance at cremation, or retrieving the urn at the funeral home are simply three different ways to experience the same step: saying goodbye with respect. At Azur Funeral Services, our priority is for you to fully understand each option, the associated fees, and to feel supported, never rushed or judged.
Whether you are looking for the simplest, most economical, or most symbolic path for you, we are here to help you choose what makes the most sense for your family, today. A simple call or an online form is often enough to gain clarity on home delivery of ashes and other possible options.
